USE OF THE WEBSITE

Thanks for reading this. These terms and conditions apply to the use of overhighway.com and the selling of our products to you subject to the conditions set out on this page.

By using overhighway.com, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website.

If you have any questions relating to these terms and conditions, please contact us at cs@overhighway.com.

Intellectual Property Rights

All intellectual property rights, trademarks and copyright for all material on the website is owned by or licensed to us. You may use any of the information within overhighway.com for your personal use only. You agree not to copy, transmit, reproduce, publish or distribute any material from the website or use any information for non-personal or commercial purposes. You may print extracts from the website or download and copy information to a local hard drive for your personal use only. You may not link or frame the website or any part of it without our express permission.

Your Account

You are responsible for the confidentiality and maintenance of your personal account information and password. You accept responsibility for all activities that occur under your account and password. It is important that you keep your personal details and password confidential and secure. If you have any reason to suspect that your password has become known by someone else, or has been or is likely to be used without your authorization, you should contact us immediately. We shall not be liable to any person for any loss or damage as a failure by you to protect your password or account details.

overhighway.com reserves the right to refuse access to the website, terminate personal accounts, amend and remove content and cancel orders (at no cost to you).

Registration

You guarantee that when you register with us as a customer, all of the information that you provide is true, accurate and up to date. If any of the information provided changes, you must inform us immediately by contacting our us at cs@overhighway.com.

You must not impersonate any other person or entity or use a false name or a name that you do not have authority to use. You must not use the website in any way which will cause, or is likely to cause, the website to be impaired, damaged or interrupted in any way. By placing an order on our site you warrant that you are legally entitled to enter into binding contracts.

Your Conduct

You must not use overhighway.com for any of the following activities:

For any fraudulent activity

In connection with any criminal activity or unlawful act

To transmit or distribute a virus, Trojan, worm or logic bomb

To transmit any material which is illegal, malicious, in any way offensive, obscene, defamatory or menacing

To cause annoyance, inconvenience or needless anxiety to others

In breach of copyright, trademark, confidence, privacy or other right

Send unsolicited advertising or promotional material, often referred to as spam. Under the Computer Misuse Act 1990, breaching this provision may be a criminal offence and we will report any breach to the law enforcement authorities and disclose your identity to them.

Access to overhighway.com

We will make every effort to ensure that overhighway.com is available to use and is operating properly without any errors. However, we reserve the right (from time to time) to restrict access to the website to allow essential maintenance or upload new services and/or improvements. We will ensure that any interruptions are kept to a minimum.

Damage to Your Computer

We have made every effort to ensure that overhighway.com is free from viruses and defects. However, it is your responsibility to ensure that your computer is properly protected and updated with specialist screening software available to screen out anything that may damage it. We cannot guarantee that using this website or other websites which can be accessed through overhighway.com will not result in any damage to your computer.

Links to Other Websites

There may be links on overhighway.com that will take you to other websites. We do not monitor these other websites and cannot control their content, privacy policies or services. As such we do not accept any liability from the use of these websites.

Product Availability

All products for sale on overhighway.com are subject to availability. If for any reason your order cannot be fulfilled owing to lack of stock, we will process a refund for the out of stock item(s) and will let you know.

Part Delivery

If only part of your order is available, we will dispatch the items that are in stock and cancel the out-of-stock items.

Product Descriptions

Every product is sold subject to the product description and supporting information such as size, colour, estimated delivery dates and guarantees. All sizes are in UK standard sizes (Size Guide). We make every effort to ensure that the product colour is as accurate as possible, but the colours shown may vary depending upon the setting of your computer monitor. We cannot guarantee that the colour shown will accurately reflect the colour upon delivery. We will take all reasonable care to ensure that all of the product details, descriptions and prices are correct at the time when the information was uploaded onto the website. However, the information may not always exactly reflect the position when you placed an order. Please note that the estimated delivery times are only estimates, and cannot be guaranteed. Packaging may vary from that shown. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.

OUR CONTRACT

When you place an order with overhighway.com, we will send you an order acknowledgement by email containing all the details of your order. This is NOT an order confirmation but an acknowledgement that your order has been received. Our acceptance of your order will take place when we send a dispatch confirmation email. Any products on the same order, which we have not confirmed in a Dispatch Confirmation email, will not form part of that contract.

We reserve the right to refuse an order. Non acceptance of an order may be as a result of one of the following, but not limited to: the product ordered being out of stock; our inability to obtain the authorization for payment; the identification of an error within the product information, including price and promotion; you not meeting the eligibility to order as set out in the Terms and Conditions.

Contract Cancellation

We hope that you will be entirely satisfied with your purchase. Should you wish to cancel your order, you have a right to cancel this contract within 14 days without giving any reason.

For sale of goods, the cancellation period will expire after 14 days from the day on which you (or your representative) acquire physical possession of the goods supplied.

To exercise the right to cancel, you must inform us at cs@overhighway.com, of your decision to cancel this contract by a clear statement e.g.

To Whom It May Concern,

I hereby give notice that I cancel my contract of sale of:

Order number:

Ordered on:

Received on:

Name of consumer(s):

Address of consumer(s):

If you cancel the contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You will have to bear the direct costs of returning the goods.

HOW DO WE USE YOUR INFORMATION?

Any personal information which is collected during the purchasing process is only used by us and our carefully selected partner companies to ensure that we can take, process, deliver your order and maintain your account to the highest standard possible.

All of our partner companies are under a legal obligation to keep your personal information private.

We also collate statistics about the website traffic, sales and other commercial information which we use to improve our service to you. However, none of the information is on an individual basis.

With a view to understanding our customers better and where you have indicated that you would like us to, we will use the information that we have about your shopping habits to offer you products and services that are likely to interest you.

You may opt out of the various uses of your personal information at any time, even if you have previously given your consent to use it.

OPTING IN/OPTING OUT

We offer various opportunities for you to receive marketing communication from time to time, such as emails, vouchers and promotional offers.

Each opportunity will explicitly state whether it is opt in or opt out.

If you would like to change your preferences at any time or would like to see what you have signed up to receiving, please visit ‘My Account’ where a full list is displayed.

If you no longer wish to receive any emails from us, each email we send contains an easy, automated way for you to cease receiving emails from us. If you wish to do this, simply follow the instructions at the end of any email. You may continue to receive mailings that are already on route to you for a short period of time while your request is being dealt with.

COOKIES

Cookies are small data files which are temporarily stored on your computer. They enable us to track your current shopping experience, save the contents of your shopping bag and gather valuable marketing information on website usage which allows us to constantly improve our service to you.

Cookies cannot harm your computer and do not contain any personal or private information.

In order to provide a personalised shopping experience with the highest level of security our website uses a number of cookies.

In order to shop with us your computer must be set up to receive cookies.

Some of our carefully selected affiliate partners may also use cookies so that they are able to track sales which have come from them; if these cookies are not accepted it will not affect the functionality of our website.

SECURITY POLICY

Our site uses software to provide high level SSL encryption technology to secure your data when you transmit it to us. There are two simple ways to check if a page on our website is secure.

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of your information provided over the internet and will not be responsible for this.

Please note that email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication.

We will never contact you by email to ask you to send or confirm any of your personal details. If we need any information of this nature we will only contact you by phone or letter.

Never send any sensitive information, such as passwords or credit card information, via email.

If you are using a public computer then make sure you log out fully and close the browser.

When creating a password, a combination of letters and numbers is recommended. Try not to use obvious personal details such as the names of children or pets.

Keep your password private and do not use the same one for multiple online accounts.

It is recommended that you change your password frequently.

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach the conditions.

SEVERABILITY

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

VARIATION

We reserve the right to make any changes, permanently or temporarily, to the website or any of the services and policies without notice to amend at our absolute discretion. You will be bound by the details of the Terms and Conditions or the website information which was in place at the time of use or when you placed your order. It is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes, you cannot continue to use the website.

TRANSFER OF RIGHTS AND OBLIGATIONS

The contract between you and us is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of any of your rights or obligations arising under these terms and conditions, without our prior consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these terms and conditions, at any time during the term of the contract.